Privacy Policy

Last updated: August 5, 2026

At Clé Auto Expert, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect it.

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• City or service location
• Vehicle information (make, model, and year)
• Information submitted through our contact forms
• IP address and technical browsing information

2. How We Use Your Information

We use your personal information to:

• Respond to inquiries and service requests;
• Provide key duplication, programming, and automotive locksmith services;
• Prepare estimates and quotations;
• Schedule appointments or mobile service visits;
• Communicate with you regarding your request;
• Improve our website and customer experience;
• Comply with applicable legal obligations.

We do not sell or rent your personal information to third parties.

3. Cookies

Our website may use cookies and similar technologies to:

• Ensure proper website functionality;
• Remember your preferences;
• Analyze website traffic and performance;
• Improve user experience.

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Sharing of Personal Information

We may share your information only with trusted third-party service providers that help us operate our business, including:

• Website hosting providers;
• Website analytics providers;
• Communication and customer support services;
• Payment processing providers (where applicable).

These providers are required to protect your information and use it only for the services they provide on our behalf.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction.

While we strive to use commercially acceptable security measures, no method of data transmission over the Internet or electronic storage is completely secure.

7. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Access your personal information;
• Request corrections to inaccurate information;
• Request deletion of your personal information where permitted by law;
• Withdraw your consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Clé Auto Expert

115B Principale Street East
Sainte-Agathe-des-Monts, Québec J8C 1J9
Canada

Phone: +1 (819) 724-4400

Email: contact@cleautoexpert.com